FAQs | VINNE K-Beauty Skincare Questions & Customer Support
How can we support your glow today?
We’ve gathered some of the most common questions our community asks before making a purchase — from product benefits to skincare routines.
But every skin is different, and every journey is personal.
So if you don’t find what you’re looking for here, don’t hesitate to reach out.
We’re always happy to guide you, listen to your concerns, or simply help you feel more confident in choosing what’s right for you.
Because at VINNE, your glow matters — and we’re here to support it.
VINNE Question & Answer
VINNE's Delivery Period ?
The average delivery date for the product is 3-4 days after payment is completed, and it takes about 7-10 days for delivery from Korea. We are doing our best to deliver as quickly and accurately as possible.
Which skin types benefit most from VINNE’s cushion foundation?
VINNE’s formula is designed for all skin types — including dry, oily, sensitive, and mature skin. Its hydrating yet breathable texture provides long-lasting coverage without clogging pores, making it a reliable choice for everyday K-Beauty routines.
Tips for using plumping lip balm
If you apply enough to your lips before going to bed, you can start the next morning with more moist and plump lips than usual.
What should I do if the formula of hair concealer doesn't come out well?
After wiping off the product on the puff, place a moisturizing product, such as a hair ampoule, on top of the product in the cap and rotate it sufficiently. This will cause the hardened product on the surface to melt and return to a deep color, allowing you to use it as before.
Tips for using collagen mask
We recommend leaving the VINNE Signature Collagen Mask on for at least 3 hours for special effects.
Still have questions? We’re here to help you glow.
